Returns & Exchanges
At Kelme, we are committed to your peak performance. If your sports gear doesn't meet your expectations, you can return or exchange items in their original condition within 30 days of purchase.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the unworn gear, including all original tags and packaging, into a secure shipping box to ensure protection during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Drop Off and Track
Hand over your package to any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing